-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Bypass SETUP Cartridge - ENVY Photo 7858

Create an account on the HP Community to personalize your profile and ask a question
04-17-2025 02:58 PM
I am trying to resurrect a printer (our family's ENVY Photo 7858) in the USA but I do not have setup cartridges anymore. However, it is asking me to use the SETUP cartridges that came with the printer and I can't get past that screen in order to set up the printer. I have purchased the correct cartridges (64 BW and Color) and they are installed but this technicality is driving me nuts because there is no OOBE reset in the support menu like many of HP's other printers. Please help me!!
04-18-2025 07:19 AM
Hi @7858guy,
Welcome to HP Support Community!
To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Let me know if this helps.
Please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
Kuroi_Kenshi
I am an HP Employee