Bypass setup cartridges error 8022 officejet pro

[abhi2614]

I have an issue with the setup for my Officejet prop 8022. I am getting the SETUP cartridges error on my Officejet pro 8022 printer. It is a returned printer and I do not have the SETUP Cartridges with me. Can anyone help in getting it resolved. 

[The_Fossette]

@abhi2614

I reviewed your post and I understand that you are getting a setup cartridge error.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/us-en/product/hp-officejet-8020e-all-in-one-printer-series/2100184431/model/2...

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

Stay Home – Stay Safe

[abhi2614]

This is not the solution to the issue. I do not have the SETUP cartridges and cannot return to the retailer as it is a returned printer. 

[The_Fossette]

@abhi2614

Please contact support and they will ship you a set of setup cartridges for your printer.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Cheers!