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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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abhi2614
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Bypass setup cartridges error 8022 officejet pro

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Microsoft Windows 10 (64-bit)

I have an issue with the setup for my Officejet prop 8022. I am getting the SETUP cartridges error on my Officejet pro 8022 printer. It is a returned printer and I do not have the SETUP Cartridges with me. Can anyone help in getting it resolved. 

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The_Fossette
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@abhi2614

 

I reviewed your post and I understand that you are getting a setup cartridge error.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-officejet-8020e-all-in-one-printer-series/2100184431/model/2...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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abhi2614
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This is not the solution to the issue. I do not have the SETUP cartridges and cannot return to the retailer as it is a returned printer. 

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The_Fossette
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@abhi2614

 

Please contact support and they will ship you a set of setup cartridges for your printer.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

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