Can I set up 2 Pro 9010 on my account and Do I always have to use the APP

[Kanalside]

Hi,

1) I have a Pro 9010 at my office and at home, I have set up both using the HP Smart App. Can I set up the APP so it recognizes one printer from another? Can the Wi-Fi address or something be an identifier? 

2) Also, do I always have to use the HP Smart APP to print? I am having issues with my MAC recognizing the printer. Also, when I turn on the printer it says it is ready, but when I go to print it says the printer is "offline". The APP keeps adding another printer. If I print with the one online the next time I go to print it defaults to the printer that is offline. I have checked to use last settings?

3) Also, the APP does not allow for printing preferences for excel, I can't add the "gridlines" 

Thank you

[Raj1788]

HI There,

Welcome to the HP Support Community!

To print with the dedicated with the printer you can rename the printer.

Make sure the printer and computer are connected to the same issue.

You can also Assisgh manual IP To the printer. refer t the below document.

Assign Manual IP to the printer:

1) Print a Network configuration page from the printer's control panel. 

2) Look for IP address from the Network configuration page. 

3) Open web browser - Chrome or IE or any other browser that you are using. 

4) Type the IP address mentioned on Network configuration page into the browser's address bar or URL bar and press enter button. 

5) Go to the Network tab. 

6) Click on Networking from the left pane. 

7) Then click on Network Address (IP). 

😎 Click on Manual IP Address and go to suggest a Manual IP. 

9) Scroll down the screen and select Manual DNS server. 

10) Enter the Primary and secondary DNS server from the Network Configuration page into the Manual Preferred DNS server field. 

11) Click on Apply. 

Refer to the video link for step by step instructions - https://www.youtube.com/watch?v=SCnYyq80V9g 

Note: The video is for win 8 but steps are similar for other operating systems as well. You need to enter the IP address in the browser's URL or the address bar to access the printer page.

Keep me posted.