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‎04-07-2020 10:10 PM

HP Recommended
Product: HP Amp 100
Operating System: Microsoft Windows 10 (64-bit)

I have the Google Mesh Wireless Network at home and I just got this HP Amp 100 as a giveaway prize. I've connected it to my PC fine, but it won't connect to the network. I've tried installing it to the network via pc and phone/iphone/tablet - but nothing has worked. In the HP Smart App, once I select the Direct-C1-HP Amp it shows "No Network Connection". I can connect to the speaker/phone via bluetooth, but the actual printer connection won't work! Help!

1 REPLY 1

‎04-14-2020 11:01 PM

HP Recommended

@defragged, Welcome to HP Support Community!

 

I would suggest you print a wireless test report and evaluate the results, refer to the document  Using a Wireless Network Test Report for help.

 

Meanwhile, you can use the WiFi Direct option to print. Follow the steps from the document HP Printers - Printing with Wi-Fi Direct.

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

TEJ1602
I am an HP Employee

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