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Locked

‎11-27-2022 06:42 AM

HP Recommended
Product: HP Officejet 2620 All-in-One Printer

I recently bought a MacBook and I was trying to connect my printer (HP Officejet 2620) but when I do so, it says the printer is idle and I can't print any documents. I installed HP easy smart in order to find a driver for this printer but it says it couldn't find any. I was wondering how can I resolve this issue. I also installed hp smart but the app couldn't find the printer (which I linked through USB). The server of my MacBook is macOS Ventura. Is it the printer too old for this laptop? 

1 REPLY 1

‎11-28-2022 12:33 AM

HP Recommended

Hi @lindas2112 

Try to install the next driver:

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

.

Best regards, .

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
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