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‎09-24-2020 10:03 AM

HP Recommended
Product: HP color laser jet pro mfp M283FDW

I have two HP laser printers. M283FDW and M281FDW. Both are connected to my home wifi. Ran every diagnostic test and all good. Problem is my phone, Mac and windows laptop can’t find either. I’ve restarted everything multiple times. I’m at a loss. Why can’t they be found? I did everything on the HP site. Thanks 

Category:
1 person had the same question
1 REPLY 1

‎09-27-2020 03:03 PM

HP Recommended

@GG6661

 

Welcome to the HP support community.

 

Are you getting any error messages?

 

Meanwhile:-

Make sure that the router or printer connects to the same network that your computer connects to.

 

Reply with the requested information for more assistance.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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