cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
53
Flag Post

Can't find the WPS pin for Envy 7800 printer

HP Recommended
Envy 7800

When trying to add the printer to my laptop, it asks for WPS pin.  I can't find it anywhere.  Online advice says - it should print on network configuration page (it doesn't): it will appear on the printer screen for 90 seconds when I try to add the printer (it doesn't); download HP smart and go from there (I still receive the same message - and also a tip not to try to add a printer with direct in it - but that is how my printer appears when searching for printers).  Please help!!!

Tags (1)
1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
31,106 31,055 2,571 3,880
Message 2 of 2
Flag Post
HP Recommended

@KM46 This is all you need to know and do:

 

Enter the WPS PIN for your printer message
 

When this message displays, the PIN is temporarily shown on the printer touchscreen or is on an information sheet that automatically prints. You have a short time (90 seconds for many models) to enter the PIN before it becomes invalid. Restarting the computer and going through the printer setup process again generates a new PIN.

If you cannot complete the setup with the WPS PIN, click Cancel and install the HP Smart app instead. During the installation, you are prompted to set up the printer connection.

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation