-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- Can't install HP OfficeJet Pro 8133 latest driver on Windows...

Create an account on the HP Community to personalize your profile and ask a question
05-26-2025 10:07 AM
Problem with HP Smart Print Administrator Resource Kit installation on Windows 7 x64. Ethernet connection.
The driver HPSPARKTools-4.08.1.500.zip won't be installed clicking on the install.exe, and will be stuck on "Searching for ports (Exits?)".
Tried manually adding through Devices & Printers. I can see HP 8130 being found and recognized with IP, but when I choose the "Universal printer drive" to start installation, Windows say it's non-sign.
* I already disable: Firewalls/Anti virus/sign driver in two places (CMD) and even tried Safe Mode and Test mod,
Nothing help, this driver won't be installed --Still no printer, not even at the Device Manager (also tried 'Add printer', and got error x000002 …something).
* 15 years with 3 HP printers on this system, never had an issue, except now with 1833 model.
* Other computers on the same network, Win-10, 11 had no problem, installations took 10 seconds.
Please help, any Idea will be appreciated.
Thanks
05-26-2025 02:23 PM
Welcome to the HP English Community --
Sorry -- it won't work.
The behavior makes sense.
This printer is not supported in Windows 7.
-------------------------------------------------------------
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"
05-26-2025 08:51 PM - edited 05-26-2025 08:54 PM
Thanks for the reply.
In the download page I can choose operating system, and Windows 7 64 is one of them.
- Download the HP Universal Fax Driver and it works.
- Download the HP Smart Print Administrator Resource Kit ... And it failed.
05-26-2025 09:23 PM - edited 05-26-2025 10:32 PM
OK — Correction:
The full driver printer software is not supported in Windows 7.
https://support.hp.com/us-en/drivers/hp-officejet-pro-8130-all-in-one-series/model/2101446851
True - the Universal Fax and Universal Print drivers are listed for Windows 7.
Sorry for the confusion — I’ve no direct experience with Windows 7 and the HP Smart Print Administrator Resource Kit.
Release notes and user guide here:
I cannot answer the question about why the web pack won’t install in Windows 7.
I will post back if I run across anything useful in my notes.
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"