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cancel my account

1 REPLY 1
HP Recommended

Hi @sallyg6,

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I am sorry to hear that you have decided to cancel your HP Instant Ink subscription, you can follow these step-by-step instructions to ensure the process is carried out smoothly:

 

Sign In to Your HP Instant Ink Account:

  • For Home / Home Office, go to HP Instant Ink account.
  • For Business accounts, go to Instant Ink for Business account.
  • Verify the Serial Number:
  • Navigate to the "Overview" section and select "Printer Details" in the Status area of your account.
  • Access the Update Plan:
  • Click on "HP Instant Ink" in the menu and select "Update Plan."
  • Cancel Your Subscription:
  • Scroll down to "Plan Details."
  • Click "Cancel my HP Instant Ink Subscription" and follow the on-screen prompts.
  • Confirmation: You will receive an immediate email confirmation upon canceling, and another one after the end of your billing cycle.

Take care and have an amazing day!

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards

Pallipurath.

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