Cannot install HP Deskjet and Officejet Full Feature Software and Drivers

[MIQUEL_CHONG]

I downloaded AIO_CDB_NonNet_Full_Win_WW_130_141.exe to install the  HP Deskjet and Officejet Full Feature Software and Drivers but encountered errors during the system requirements checking. The dialog said:

How do I resolve this installation issue? I can already print to the printer but would like to install the HP Solutions Center to use other functions like scanning.

[greenturtle]

Hi,

Thanks for using the HP forum. Can you try the following:

Please Download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and fix your problem

http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e016-1&h_keyword=dg-PDU

Hope that helps.

[ShlomiL · Accepted solution]

Hi,

Pelase follow the thread I posted below to rename the Intel USB Check Utility and then try installing the software:

http://h30434.www3.hp.com/t5/Printer-Software-and-Drivers/D110-fails-to-install-on-Windows-7-No-USB-...

Shlomi

[johnathan2]

Officejet 4500 g510 n "all in one series"- using Win7 64bit OS- problem is full feature software won't load because of 3 errors- ( using HP print & scan doctor" ) says 1. USB driver err.  2. USB hardware err.  3. Operating system err. - however I have checked and rechecked and all is OK and as it should be with updated drivers ect.  - something is not reading through to my system.  What should I do?