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    Fix HP Printer issue in macOS

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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Cannot print photo on 4X6 photo paper.Printer will print picture on 8X10 but not on 4X6 photo paper

HP Recommended
OfficeJet Pro 9025
macOS 10.15 Catalina

officejet pro 9025 -- Cannot print photo on 4X6 photo paper.Printer will print picture on 8X10 but not on 4X6 photo paper.  went thru all the window layout etc. to ID 4X6 photo paper; had photo paper in tray 1 (where guides were available for photo paper, but it would still copy on 8x10 paper.  Took all 8x10 paper out and it still would not print on photo paper using both mail and alternate paper source. 

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@Lee916 

 

I cannot tell you how to print on Mac OS software - I don't have it.

I do think, though, that you need to put that photo paper in Tray 2 of your Officejet Pro 9025.

 

Having loaded the paper, Check / modify the Paper settings on the Printer Display panel

 

Check / Adjust / Retain the Paper at the Printer Display Panel

 

Open Printer Tray,

If you have not yet done so, add desired paper type

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control / Display Panel,

Click Modify (wording varies), set the paper size and type, Click OK

 

NOTE:  If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)

 

 

Next:

Set the tray (source) and the like in your printer dialog / presets.

 

Consider:

Embedded Web Server (EWS) - Configure / view your printer settings, including the Preferences

 

EWS_9025_Preferences_Tray_and_Paper_Management_AllEWS_9025_Preferences_Tray_and_Paper_Management_All

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9025 All-in-One Printer 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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