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‎10-25-2022 09:07 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I currently have an HP OfficeJet 9010 printer installed on my laptop. It replaced my HP Photosmart C7200 printer. Even though the HP Photosmart C7200 printer has been removed from my laptop, there are still 2 related devices that remain--"HP Photosmart C7200 series fax" and "HP Photosmart C7200 series fax (copy 1)". I am unable to remove either of these from my laptop. The HP Photosmart C7200 is not listed under "add or remove programs". I have read that I should uninstall the HP Smart App.  Considering I have an HP OfficeJet 9010 that IS installed on my laptop, what do I do? (Will uninstalling/removing the HP Smart App affect the HP Officejet 9010?)

Category:
1 REPLY 1

‎10-26-2022 12:25 AM

HP Recommended

Hi @t-w-k 

 

Please follow steps from next video to remove printer driver:

https://www.youtube.com/watch?v=DRlx0arzY2s&ab_channel=Cond%C3%A9Systems

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards,

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.


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