Cant print PDF

[KSS90]

I have an HP Office Jet Pro 8035e, and I am unable to print any PDF document from my computer, which has the Windows 11 upgrade. How can I fix this?

[Max3Aj]

@KSS90, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
I understand you're unable to print PDF documents using your HP OfficeJet Pro 8035e All-in-One Printer after upgrading to Windows 11. Let's walk through some steps to resolve this issue.

Update Your Printer Driver

Windows 11 may require updated drivers for full compatibility.

• Go to the HP Software and Driver Downloads page.
• Enter HP OfficeJet Pro 8035e and select your OS (Windows 11).
• Download and install the Full Feature Software and Drivers.

Use HP Smart App

HP Smart is optimized for Windows 11 and can help manage printing tasks more reliably.

• Download from the Microsoft Store. Or - HP Smart
• Open HP Smart > Add your printer > Try printing the PDF from within the app.

Try Printing from a Different PDF Viewer

Sometimes, the issue lies with the PDF software.

• If you're using Adobe Acrobat Reader, ensure it's updated.
• Alternatively, try printing the PDF using Microsoft Edge or Foxit Reader.

Check Print Settings

• Open the PDF > Click Print.
• Select your HP printer.
• Click Advanced > Enable Print as Image.
• Click OK and try printing again.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support