Cartridge Error

[Harsha_23]

Hi there,

Iam getting the following cartidge error from last few days for my HP Deskjet 2520hc Printer

" -- -- TriColor

Cartidges listed above are damaged or have failed. Remove them and replace with new cartidges"

I tried refilling the Cartridge and iam still getting the same error

If it is is related to HP: Disabling 3rd-party ink ensures “best printing experience”, Iam waiting for the fix from your side

Help me solve this issue. Thanks

[Sizzlingsum_13 · Accepted solution]

Hello@Harsha_23

Welcome to the HP Forums!!

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

I see that you are getting the error message related to color refilled ink cartridge.

I would like to help.

HP recommends that you use genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges.

Here are a few other steps you can try: Click here

Hope this helps:)

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