Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Hello, i recently moved to Hong Kong from UK. Have bought new HP ink cartridges but they dont work. Incompatible ink error message.
I am told i need to get my printer region changed. can you help me with the steps on this one.
Welcome to the HP support community.
To do a printer region reset you need to meet the following conditions:
1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer full feature software installed on your computer.
3. You need to have all the cartridges either from the region from where the printer was purchased originally or the new region to which you want to reset it to.
Reply with the requested information for more assistance.
Sandytechy20 I am an HP Employee
Didn't find what you were looking for?
Ask the community