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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Printers
- Printer Setup, Software & Drivers
- Change country /region on my printer
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05-24-2022 11:44 AM
Hi I have a 6960 printer that is regionalized to the US and I need a code to regionalize it for the UK so that it will accept 903 cartridges. How do I get a reset code?
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Accepted Solutions
05-27-2022 09:18 AM
@JR165
Welcome to the HP Support Community.
Yes, we'll have to do a region reset.
To do a printer region reset you need to meet the following conditions:
1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer full feature software installed on your computer. Also, what is the Operating System installed on your Computer?
3. You need to have all the cartridges from the old region/country.
Please do let us know.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
05-27-2022 09:18 AM
@JR165
Welcome to the HP Support Community.
Yes, we'll have to do a region reset.
To do a printer region reset you need to meet the following conditions:
1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer full feature software installed on your computer. Also, what is the Operating System installed on your Computer?
3. You need to have all the cartridges from the old region/country.
Please do let us know.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
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