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Locked

‎10-06-2021 03:16 PM

HP Recommended
Product: HP ENVY PRO6400 SERIES

I don't have my printer with me. I want to disconnect it from my hp account, so that other person can install hp smart and use it.

 

 

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-09-2021 07:23 AM

HP Recommended

@Meass

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I understand you want to remove your HP account associated with this printer. 

Let's try these steps to resolve the issue: 

  1. Sign in to HP Smart.
  2. Select your printer, if it is not already selected.
  3. Click Remove Printer.
  4. Confirm you want to remove the printer. Click here: https://support.hp.com/in-en/document/c03550160 to know more Update Your HP Smart Account Information.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-09-2021 07:23 AM

HP Recommended

@Meass

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I understand you want to remove your HP account associated with this printer. 

Let's try these steps to resolve the issue: 

  1. Sign in to HP Smart.
  2. Select your printer, if it is not already selected.
  3. Click Remove Printer.
  4. Confirm you want to remove the printer. Click here: https://support.hp.com/in-en/document/c03550160 to know more Update Your HP Smart Account Information.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
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