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Message 1 of 2
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Change region from China to Philippines, need code for the change region.

HP Recommended
hp dj 2132
Microsoft Windows 10 (64-bit)

Hi, I want to change the region settings for my printer. I only want the reset code provided by hp personnel, problem is that there is no phone support here in philippines, I hope you can forward this to support team who handles regionalization reset. I can provide information that is needed for this request, thank you.

 

missabby_0-1601106096201.png

 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@missabby Welcome to HP Community!

 

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link

  

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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