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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Color missing in printer properties

HP Recommended
OfficeJet 4650
Microsoft Windows 10 (64-bit)

Going to print, open Print Properties, there is no option to select color, grayscale or other.  I've uninstalled, removed printer, reset factory on the printer, and re-installed to no avail.

 

Please help!  This feels like an attempt to make my buy a new printer, or pay $20 for support.

 

 

FYI This gentleman's utility fixed it.  No idea why it's different than the one on the HP website, but I ran it, restarted, and it added color back.  Thank you

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/HP-Envy-4520-printing-properties-do-not...

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