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HP Recommended
Designjet T100
macOS 10.15 Catalina

I have a iMac running Catalina 10.15.2 and a HP T100 wide format printer that I just purchased. If I visit the HP site to get the drivers I get "We were unable to find drivers for your product." The highest Mac OS they have listed is 10.14 Mojave. I have tried to use that version of the HP Click software for 10.14, but it keeps saying my printer is offline. If I try to use the native print feature of the Mac it won't print to the roll. It keeps saying the job requires to be printed from the multi-sheet tray but the printer is using the roll. I select print anyways it does not print the correct size.

Any ideas or suggestions?

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