Showing results for 
Search instead for 
Did you mean: 
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
New member
1 0 0 0
Message 1 of 2
Flag Post

Correcting Error OXB3D56AZB

HP Recommended
Officejet 9258

After printing a page which is OK, after a few minutes, I get this error code and can’t print. Once I unplug the printer and the plug it back in I can print a job and then, after 4-5 minutes, the error reoccurs. How can I fix the error?

HP Support Agent
HP Support Agent
22,341 22,342 1,620 1,907
Message 2 of 2
Flag Post
HP Recommended

@RichB2484, Welcome to the HP Support Community! I’m here to help.


I understand you are getting this error intermittently. Kindly perform the steps mentioned in this document - Oxc19a0005 or similar error code displays


Update the printer firmware

Click here to download and install the latest printer firmware from your Mac.

Click here to know different methods of updating printer firmware.


Check for any jams inside the printer and make sure the print carriage is moving freely. 

Follow the steps on - Carriage jam or E3 error


If the error persists, let us perform a factory reset on the printer to resolve this issue.

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link:


Keep me posted for any other assistance.



Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation