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Country / Regional changes for Ink Cartridges

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HP Office Jet 3830 Series - 3831
Microsoft Windows 10 (64-bit)

I bought an office jet 3830 series in the UK and traveled back to India with HP 302 ink cartridges. I know for a fact that HP ink cartridges in India will be incompatible unless printer regionalization is done.

 

I have tried to get HP help from the India HP support local team, but none of them seem to be confident about the steps/process.

 

Any help here will be highly appreciated. Please note, I have both HP 302 (UK) and HP 803 (India compatible) catridges.

 

thanks in advance

 

Sayantan 

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@Sayantan224

 

Welcome to HP Support Community! 

  

We need to perform a regional reset on the printer to resolve this issue.  

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link

  

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Sandytechy20
I am an HP Employee

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