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The scanner of my printer (HP 3775) is error. I tried to fix it by using HP Print and Scan Doctor, but it did not work. The apps said that the driver of my printer is error. Anyone can help me to fix this issue? Thank you.

1 REPLY 1
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Hi @Diptia,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

 

Meanwhile, follow the steps from this document and see how it goes. 

 

Update the driver by selecting the current OS you are using. Click here

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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