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Locked

‎09-17-2024 02:54 PM

HP Recommended
Product: HP DeskJet 2723e All-in-One Printer

The printer was working fine up until a few months ago when it stopped working on Windows due to a driver error. It said the drivers were not found (working fine before). I went through the HP fix and it had me uninstall/reinstall everything and now it just errors when it tries to reinstall the printer. It still sees it is there, but the error under "Diagnose & Fix" is Driver Check issue not fixed. Using wifi, signal strength is strong, made sure it was allowed through the Windows firewall, basically everything the online help said to do without any success. Any ideas? 

1 REPLY 1

‎09-17-2024 07:50 PM

HP Recommended

Hi @ardnael 

Please install the next driver for your printer:

>> https://support.hp.com/us-en/drivers/swdetails/hp-deskjet-2700e-all-in-one-series/model/2100187851/s...

  • ferRX_0-1726624700413.png

https://ftp.hp.com/pub/softlib/software13/printers/DJ2700/HPEasyStart-16.2.4-DJ2700_51_4_4865_Webpac...

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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