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‎12-05-2020 11:14 AM

HP Recommended
Product: Deskjet 2510
Operating System: macOS 10.15 Catalina

Getting a HP will damage your computer message. Uninstalled the software but when I am

trying to re download it it is saying software not found for this product - Deskjet 2510 ? 

Category:
1 REPLY 1

‎12-15-2020 07:12 AM - edited ‎12-15-2020 07:14 AM

HP Recommended

Hi @Lauren625,

 

I'd like to help!

 

Try updating mac and printer firmware

 

To update the printer's firmware, refer - HP Printers - Updating or Upgrading Printer Firmware 

 To update Mac, try these steps - How to update the software on your Mac

 

Uninstall HP Easy Start

  • Click on Spotlight icon and type HP Uninstaller or by opening HP Easy Start.
  • Click on Continue to uninstall the software.
  • When prompted for Password, type in your system password
  • You can also uninstall by opening HP Easy Start.

 Download HP Easy Start and install the printer.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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