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Flag Post

Does Printer Assistant come in a North American version?

HP Recommended
hp officeJet Pro 9010 series
Microsoft Windows 10 (64-bit)

My Printer Assistant has 6 presets for print options (factory settings). They all show the 'Lock" icon.

The default paper size is set to 'A4', a paper size that is not in general use in Canada or the USA.  A shortcut can be changed to 'letter' but the change does not stick. A new shortcut can be created with different settings but they cannot use the same name as the presets, and the original shortcuts cannot be renamed, deleted or permanently altered.

Why Is there not a version of the Printer Assistant that allows the default settings to be locked to the user's preference? The software could still offer the option to revert to factory settings.

HP OfficeJet Pro 9010 series PCL-3    version 29.117.02.7675

 

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