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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Doesn't Wake up from sleep mode.

HP Recommended
DeskJet 2710
Microsoft Windows 10 (64-bit)

Good afternoon! I bought a DeskJet 2710 printer. Configured and connected to the network via Wi-Fi. After printing, it goes to sleep mode in 5 minutes. If you send a file to it in 1.2 or even 4 hours, it responds. And if he stands in a dream all night, then he does not come out of sleep at all. The power button glows dimly and does not respond to the size of the device. You have to unplug it from the wall outlet to restart it.

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HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
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