Dopo aggiornamento win 10 la stampante Photosmart C309 non funziona piu' .

[RGB29]

Dopo aver aggiornato win 10 su pc hp a 64 bit la stampante Photosmart C309 non funziona piu '(codice stampante CC335B. Ho provato a reinstallare il sw completo HP ma mi da' un errore e si avvia l'autodisinstallazione del sw hp. Solo la stampa da windows.

Eseguito gli stessi aggiornamenti di windows10 su altri pc sempre a 64 bit ma il sw stampante hp continua a funzionare.

Sempbra che il problema sia su questo pc.

In realta durante la reinstallazione del sw completo prima di dare errore ed avviare la disinstallazione automatica mi dice che non e 'possibile installare app Bing Bar .

Il sistema ha creato uno script contenente gli errori di installazione. Ho fatto uno screen shot se puo 'servire e' disponibile.

Attendo suggerimenti .grazie

[MarcusC · Accepted solution]

Hey @RGB29 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

[RGB29]

After updating win 10 on a 64-bit hp pc, the Photosmart C309 printer no longer works (printer code CC335B. I tried to reinstall the complete HP sw but it gives me an error and the hp sw auto-uninstall starts. print from windows.

Performed the same windows 10 updates on other 64-bit PCs but the hp printer sw continues to work.

It seems that the problem is on this pc.

In reality during the reinstallation of the complete sw before giving error and starting the automatic uninstallation it tells me that it is not possible to install the Bing Bar app.

The system created a script containing installation errors. I took a screen shot if it's useful and available.

I await suggestions. Thanks