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Hello. I am trying to download from the HP site the drivers for a Laser jet Pro MFP M428fdw printer.

 

I got all the way to where it asks whether I use the printer for home or business. No matter what I mark I cannot continue because there is a box beneath "In the home" and "In a business" in which the cursor lies won't accept any typing (I don't even know what the box is for). If I click on continue I go nowhere. 

 

Does this make any sense to anyone?

1 REPLY 1
HP Recommended

Hello,

try this link: https://support.hp.com/us-en/drivers/hp-laserjet-pro-mfp-m428-m429-f-series/model/19204098?sku=W1A30...

only the download again!
Sometimes the support server will be under maintenance.

 

Kind Regards
Andr-1611

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