Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-24-2024 06:37 PM

HP Recommended
Product: HP Color LaserJet Enterprise MFP M480f
Operating System: Microsoft Windows 10 (64-bit)

My workstation successfully printed via ethernet to this printer for a couple months.  Late last week it decided the "Driver is Unavailable".  I have uninstalled and reinstalled the printer multiple times over the past several days.  I have used the HPSupportSolutionsFramework-13.0.1.131, I have use "add a device" through Control Panel.  Seems to be successfully installed but when printer settings are opened there is a subtitle below the printer saying "Driver is unavailable".  HELP PLEASE.

Category:
1 person had the same question
1 REPLY 1

‎09-25-2024 01:11 AM

HP Recommended

Hi @DPTx 

Try to install with the next driver:

>> https://ftp.hp.com/pub/softlib/software13/printers/CLJM480/Full_Webpack-52.2.5009-CLJM480_Full_Webpa...

ferRX_0-1727248796752.png

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.