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Locked

‎09-24-2024 06:37 PM

HP Recommended
Product: HP Color LaserJet Enterprise MFP M480f
Operating System: Microsoft Windows 10 (64-bit)

My workstation successfully printed via ethernet to this printer for a couple months.  Late last week it decided the "Driver is Unavailable".  I have uninstalled and reinstalled the printer multiple times over the past several days.  I have used the HPSupportSolutionsFramework-13.0.1.131, I have use "add a device" through Control Panel.  Seems to be successfully installed but when printer settings are opened there is a subtitle below the printer saying "Driver is unavailable".  HELP PLEASE.

Category:
1 person had the same question
1 REPLY 1

‎09-25-2024 01:11 AM

HP Recommended

Hi @DPTx 

Try to install with the next driver:

>> https://ftp.hp.com/pub/softlib/software13/printers/CLJM480/Full_Webpack-52.2.5009-CLJM480_Full_Webpa...

ferRX_0-1727248796752.png

 

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif

.
@ferRX / I am a volunteer posting answers on my own time.
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