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HP Recommended
HP Color LaserJet Enterprise MFP M480f
Microsoft Windows 10 (64-bit)

My workstation successfully printed via ethernet to this printer for a couple months.  Late last week it decided the "Driver is Unavailable".  I have uninstalled and reinstalled the printer multiple times over the past several days.  I have used the HPSupportSolutionsFramework-13.0.1.131, I have use "add a device" through Control Panel.  Seems to be successfully installed but when printer settings are opened there is a subtitle below the printer saying "Driver is unavailable".  HELP PLEASE.

1 REPLY 1
HP Recommended

Hi @DPTx 

Try to install with the next driver:

>> https://ftp.hp.com/pub/softlib/software13/printers/CLJM480/Full_Webpack-52.2.5009-CLJM480_Full_Webpa...

ferRX_0-1727248796752.png

 

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* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.