• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP ENVY 4520 All-in-One Printer
Microsoft Windows 10 (64-bit)

I recently had to uninstall my printer (it was no longer printing color) and reinstall it.  HP directed me to download HP Smart.  Which I did.  And it works.  But, it's slow and clunky and inflexible.  I just don't like it.  Would someone direct me to an different/older software install for this printer?  I still have a download called "EN 4520_Full_WebPack_1122".  Will that work?  I think that was my previous software installation, but not 100% sure.

 

Thanks in advance.

1 REPLY 1
HP Recommended

@Ronni_B 

 

Keep the old installation package, I guess - It's not the latest but there is certainly no harm in having it.

 

Full Feature Software - Installation Package - Information and Download

HP ENVY 4520 series Print and Scan Driver and Accessories 

 

If the full driver printer software was uninstalled from Control Panel > icon view > Programs and Features

If, afterwards, you have Restarted the computer,

(then) you are set to install the printer software.

 

The procedure is the same as you've used in the past:

Download and Save the installation package

Open File Explorer > Navigate to Downloads > Right-Click on the package and "Run as administrator"

After the software is installed, Restart the computer and log in.

 

FYI only

 

HP Smart might benefit from having the full driver printer software installed.

What?  Well, it depends on why HP Smart is "slow and clunky and inflexible"... If the application is missing some of the features provided by having the full driver installed, then there might be an improvement in its behavior.

 

What else?  Depending on whether it's supported, HP Smart might also provide you access to HP Smart Printing.

 

 

There are parts to the Printer Software:

Examples

  • HP Smart application - supports printing and scanning PDF and Photos / Images.  HP Smart is supported in many regions and on many newer networked printers - The app is available from the  Microsoft Store .  HP Smart requires that you sign in using your HP Account credentials.  HP Smart benefits when the full driver printer software is also installed. 

 

HP_Smart_Win_Main_Menu_1HP_Smart_Win_Main_Menu_1

 

  • HP Smart Printing – Where supported, “Smart Printing” is an option in the printer list when choosing the Printer to be used for the current job setup.  Example:  Open Printer (list – top left of menu) > Select HP Smart Printing   -- Note – HP Smart Printing supports Custom Presets (Custom Shortcuts)

 

Example 1 - HP Smart > Simple PDF Print > HP Smart Printing > Custom Preset (Shortcut)

HP_Smart_w10_PDF_Smart-Print_Preset_5HP_Smart_w10_PDF_Smart-Print_Preset_5

 

Example 2 - HP Smart Printing - from within Word Document

HP_Smart_w10_Word_Smart-Print_Sample_2HP_Smart_w10_Word_Smart-Print_Sample_2

 

 

  • HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in programs (for example, Word), and access to the full range of Printing Preferences / Shortcuts.  The full driver printer software includes HP Scan.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver.  No Sign-in required.

 

Example - HP Full Driver printer software - Installed

Programs_and_Features_Printer_Desktop_Icons_7Programs_and_Features_Printer_Desktop_Icons_7

 

Example - HP Scan - Main Menu

9025_HP_Scan_Menu_PDF_89025_HP_Scan_Menu_PDF_8

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+

 

References / Resources

 

Basic Instructions - Install the Full Feature Software / Full Driver printer software

 

  • Open Home Page - HP Easy Start >> Open Category Software and Drivers 
  • Download and Save the current version of the Easy Start Software to install your print software

 

Preparation

 

  • If the printer software is still / already installed, Uninstall the printer software  from Control Panel > icon view > Programs and Features > Restart the computer and log in – Reference Uninstall HP printer software and drivers

 

After the printer software is uninstalled, check that the printer is not still lurking in Devices and Printers

 If the printer is listed, Right-Click on the printer and "Remove" > Restart the computer and sign in.

 

  • If using VPN, shut it off to install software.  NOTE >> If you don’t know what this is, you are not using a VPN – ignore this part.

 

  • Reminder:  If using USB cable between printer and computer, disconnect the cable before installing software.  Later... Connect the cable when instructed (near the end of the installation procedure).

 

  • Observation:  It is possible (assuming your Wireless Network is stable) that using a Wireless connection to install the printer software might work better than using an Ethernet Connection.   Personal choice - the Wireless connection method is recommended when you face insurmountable issues installing the software.

 

 

Installation

  • Download and Save the Full Feature Software installation package or the Easy Start Software
  • Open File Explorer
  • Navigate to the folder in which you saved the installation file  (likely Downloads)
  • Right-Click on the installation package and “Run as Administrator
  • After the software is installed, Restart the computer and log in

 

If using Easy Start

  • Skip any extra software / offers you do not want – Wording varies as does the number of times you have to “skip” or opt-out of various options.
  • When asked, opt for "Full Software and Drivers" (exact wording might vary).
  • Easy_Start_Full_Driver_2Easy_Start_Full_Driver_2
  • If, after the Full Software and Drivers option is selected, the installation terminates (suddenly stops and disappears – never comes back): Open your Downloads folder > Look for and Right-Click on the full Web installation package and “Run as Administrator

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+

 

HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 4520 All-in-One Printer series 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.