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‎10-10-2017 04:40 PM

HP Recommended
Product: HP Photosmart 2575 all in one
Operating System: Microsoft Windows 10 (32-bit)

Have just had latest windows 10 automatic upgrade, printer not recognised, can anyone recommend site for suitable drivers. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-12-2017 10:20 AM

HP Recommended

@Cub1

 

You're welcome. 

 

I'm glad to hear that you managed to get the drivers from another source and hope everything is fine now. 

 

Happy printing!

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3 REPLIES 3

‎10-11-2017 05:39 PM

HP Recommended

@Cub1

 

Thanks for reaching out to us on HP Support Forums. 🙂 

 

I understand that your HP Photosmart 2575 All-in-One printer is not recognized after upgrading to Windows 10. I'll surely assist you with this case.

 

I did some research and found that the drivers can be downloaded and installed from the below link:

NOTE: If you're going to connect the printer via USB, then do not connect it initially. Begin the installation first and later there will be a prompt to connect the printer. That's when you may connect the printer.

 

I genuinely hope the issue gets resolved without hassles and the unit works great. Keep me posted. Good luck! 🙂

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‎10-12-2017 06:56 AM

HP Recommended

Thank you MKazi, managed to get drivers from another source, thanks again for taking the time to help.

Was this reply helpful? Yes No

‎10-12-2017 10:20 AM

HP Recommended

@Cub1

 

You're welcome. 

 

I'm glad to hear that you managed to get the drivers from another source and hope everything is fine now. 

 

Happy printing!

Was this reply helpful? Yes No
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