Duplex printing

[KCW3]

Hi there, when I first got my printer I could print two sided, now I can't. When I go into preferences and do it manually still nothing. In preferences all shortcuts have a keylock attached to them. Please help!!!

[Jay_G24]

Hi @KCW3,

I'd like to help!

Print on both sides of the paper

Use the settings in the print driver to print on both sides of the page.

You can create two-sided print jobs in Windows using the HP driver. This video applies to HP printers with front-loading and rear-loading paper trays.

1. To avoid page ordering issues, load enough blank paper into the paper tray to complete your print job.

2. Open the document, click File, and then click Print.

3. Select your printer, and then click Printer Properties, Preferences, or Printer Setup, depending on what displays, to open the Document Properties or Printing Preferences window.

4. Determine if you want the pages to read as a booklet or a tablet.

   1. Booklet binding (flip on long edge)

   2. Tablet binding (flip on short edge)

5. Use one of the following methods to open and select duplex printing settings. Menu names vary by printer model.

   • If a Layout, Features, or Finishing tab is available, click it, and then select a page flip option under Print on Both Sides Manually.

     

   • If a Printing Shortcut tab is available, click it, select the Two-sided (Duplex) Printing shortcut, and then select a page flip option from the Print on Both Sides Manually or Two-sided (Duplex) Printing menu.

     

   • If a Basic tab is available, click it, and then select a page flip option under Double-Sided Printing (Manual).

     

6. Click OK, and then click Print.

   • If the printer automatically pulls the pages back in and prints the other side, your printer supports automatic duplexing and the print job completes.

   • If the printer does not automatically pull the pages back in, continue with these steps to reload the pages to print the other side.

7. Remove the printed pages from the output tray, and then reload them into the paper tray.

   NOTE: 

   Many print drivers display instructions on the computer on how to reload the paper. Use the steps if they display.

   • For most front-loading printers, load the stack printed side facing up (Inkjets) or printed side facing down (LaserJets) with the bottom edge into the printer or the top edge into the printer.

     

   • For most rear-loading printers, flip the pages over so that the printed side is facing down, and then load the bottom short edge into the printer.

     

8. Click Continue to print the other side of the pages.

If duplex printing no longer works after a Windows 10 upgrade, use the HP Smart app to print the document.

1. Search the Windows Store for HP Smart to locate and install the app.

2. On the app home screen, click Print, and then click Print Document to find the document you want to print.

   NOTE: 

   HP Smart currently prints PDF files only. If you want to print a Word or WordPad document, save it as a PDF file, and then repeat the previous step.

3. Select your printer, click More Settings, and then select an option from the Duplex printing menu.

4. Click OK, and then click Print.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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