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ENVY 6234 : E Mail printout size has shrunk by 50% after recent WIN 10 Update.

HP Recommended
ENVY 6234
Microsoft Windows 10 (64-bit)

Have been using my ENVY 6234 for 7 months, works well, Last Friday 11/12/2020 I find that if I printout EMails, they have shrunk by 50% in size, both text and pictures. So on  HP Smart Default settings, A4 paper the EMail is printed in the top left hand corner of the page, readable but rather small. The preview on the laptop looks normal size, and paper tray / quality settings show as normal. In all other tests from (say) photos, Spreadsheets, Notepad documents, Web pages, the printer works normally as it always has.

I noticed that on my WIN10 HP Laptop (g6-2292sd), the settings , Apps and features, Mail and calendar  had an update at the same day, 11/12/2020. Is this a coincidence?, or have I a deeper problem with my Laptop settings?

Thanks., Steve

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@Steve259 

 

This started days ago - Windows Mail is not working as expected.

 

if you are using Windows Mail to open your email account,

then - yes - Windows Mail is apparently broken.

 

The printer is fine.

 

Use a different mail application to print emails.

 

What?  It is not "just you".

 

Check at Microsoft Community - We do not have a fix for Windows Mail.

Example

Mail App prints very small in one corner of page  

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device

 

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Dragon-Fur

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Many thanks  Dragon-Fur, You have put my mind to rest. I'll wait for the next MS Win10 to sort it out.

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