• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to configure HP FutureSmart Printers with Kiwi Syslog Server Click here to view the instructions!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎10-17-2023 09:37 PM

HP Recommended
Product: HP Color LaserJet CP6015xh Printer

I just bought a used CP6015xh and with a bit of TLC brought it back to life.  However, I cannot access the admin portion of the EWS and need to reset the password.  How is this done? 

 

Gary

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-18-2023 01:22 AM

HP Recommended

https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/Cold-Reset/td-p/5048602 




My profile on LinkedIn

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎10-18-2023 01:22 AM

HP Recommended

https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/Cold-Reset/td-p/5048602 




My profile on LinkedIn

Was this reply helpful? Yes No

‎10-18-2023 10:19 AM

HP Recommended

Thank you as that did the trick.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.