Error Code: UA_400_EB000U0410 - Account setup

[sfoor12]

Does anyone know how to fix sign in issues during printer setup. See screen shot.

I have already tried all troubleshooting steps listed on the HP website and because my printer is no longer under warranty, they wont help me. I am beyond frustrated with HP and the fact that i HAVE to have an account in order to print. this is the last HP product i ever buy. 

[VikramTheGreat]

Hi @sfoor12,

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

If your HP ENVY Inspire 7955e printer is showing an "unable to register" error, it likely means there's a problem with the connection between your printer and your network, or an issue with your HP account settings during the registration process;

Check Network Connection:

• Ensure your printer is connected to the same Wi-Fi network as your computer. 
• Verify the signal strength on your printer and router. 
• Restart your router and printer. 

Printer Status:

• Check if your printer is in "ready" state. 
• Make sure the printer is turned on and not in sleep mode. 

HP Smart App:
Please uninstall the HP Smart app --> restart the Device, Wi-Fi router and printer --> install it back and check

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support