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‎11-27-2024 07:03 PM

HP Recommended
Operating System: macOS 12.0 Monterey

I'm getting an error message, but the error isn't happening. The error message is BACK DOOR OPEN, but back door is not open. After turning the printer off and back on, the printer tries to initialize, and sounds like it's attempting to print. But pauses, the error message comes on, and the cycle repeats. 

 

I'm unable to print — and would love to solve this problem if there is a fix.

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