Error Message

[Don-Ohio]

When trying to access "Printer Properties," I receive the error message:

Function address OxaSee 4008 caused a protection fault (exception code Oxe 06D7363).

The Application Property Sheet page(s) may not function properly.

What must I do to correct this problem?  I am unable to adjust my printing preferences.

[Barachiel · Accepted solution]

Hi @Don-Ohio,

Thank you for posting on HP Forums,

The Barachiel is at your service.

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

In the meantime, please try the steps mentioned below:

Root Level – printer driver reinstallation: 

  

I recommend you delete the driver and root level and retry, follow the steps below: 

In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ 

6.) Open up the run command with the “Windows key + R” key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”) 

8.) Click on the “Drivers” tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok 

11.) Select Apply and Ok on the Print Server Properties windows 

12.) Close Devices and Printers 

Keep me posted, 

If the information I’ve provided was helpful,  

Give us some reinforcement by clicking the solution and kudos buttons,  

That’ll help us and others see that we’ve got the answers! 

Good Luck. 😉

[Don-Ohio]

Using the solution provided by Barachiel as a basis, I deleted the printer entirely and reinstalled it using the HP software installation service for my model printer.  It is now up and running again.

[DavidSMP]

@Don-Ohio,

I read the post.  I am glad that the issue is fixed. As @Barachiel is out for the day, I am responding on his behalf.

If you have any further issues, Please feel free to reach out and we are always there to assist you.

Thanks and have a blessed week ahead.