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‎05-19-2020 06:06 PM

HP Recommended

HP7740 displays the error shown below.

I switched the printer on and off several times, including the wall socket without success.

How can this be fixed?

 

Xisca_2-1589932936966.png

 

1 person had the same question
2 REPLIES 2

‎05-27-2020 04:07 PM

HP Recommended

@Xisca

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

Was this reply helpful? Yes No

‎05-28-2020 04:58 AM

HP Recommended

Hi,

Is the printer connected to a PC connected to a domain environment?

 

How is the printer connected to the PC, via USB, wirelessly, or through the network?

 

 

 

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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