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I have managed to download the driver - but when I double click for setting up - it comes with an error message - "this volume does not meet the requirements for this update"

 

Please help.

1 REPLY 1
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@Prav1, Welcome to HP Support Community!

I see that you have issues with the printer setup, to provide you with an accurate solution, I'd like to know the following-

  • How is the printer connected, USB/Wireless?
  • What is the Operating System installed on the computer?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.