Everything is printing in pink or magenta

[Retread1163]

HP Office Jet Pro 8035e Allin one

[Raj_05]

Hi @Retread1163,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If everything is printing in pink or magenta on your HP Officejet Pro 8035e, there could be several reasons for this issue.

Here are some troubleshooting steps you can try.

• Check Ink Levels: Ensure that your printer has sufficient ink levels, especially in the magenta cartridge. Low ink levels can cause printing issues.
• Printer Settings: Check your printer settings to make sure that the color settings are configured correctly. Ensure that the printer is set to print in color and not grayscale or black and white.
• Clean Print Heads: Sometimes, print heads can become clogged or dirty, leading to incorrect color output. Most printers have a utility for cleaning print heads. You can usually find this option in the printer's settings menu.
• Alignment: Perform a print head alignment. This ensures that the printer is properly aligning the ink nozzles for accurate color output.
• Driver Update: Make sure that your printer drivers are up to date. Sometimes outdated drivers can cause printing issues. You can usually find the latest drivers on the HP website.
• Check Paper Quality: Low-quality paper or paper that is incompatible with your printer can sometimes cause printing issues. Make sure you are using the correct type and quality of paper for your printer.
• Restart Printer: Try restarting your printer. Sometimes, a simple restart can resolve minor issues.
• Reset Printer: If none of the above steps work, you can try resetting your printer to its factory defaults. This will revert all settings back to their original state.

If you've tried all of these steps and are still experiencing the issue, it's possible that there may be a hardware problem with your printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support