Guidelines
Here is the solution for the error: "Encryption Credentials have expired" when attempting to print or scan from Mac OS or iOS devices: Click here to view the troubleshooting steps!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎09-28-2022 01:58 PM

HP Recommended
Product: HP DeskJet 4130e All-in-One Printer

I have an exclamation mark next too my colour ink symbol on my display panel I only set this printer up today I used hp smart on my iPhone , it prints however the exclamation mark is there and also the printing seems fuzzy and the colour ink seems very pale . Driving me mad no help from hp support website I’m so confused can anyone help with the exclamation mark ?? 

Category:
2 REPLIES 2

‎10-19-2022 09:00 AM

HP Recommended

Hi @Nataliep1,

 

Welcome to the HP Support Community. 

 

I understand that you are facing issues with print quality. I'd like to help!

 

Please go through the document here and see how it goes. 

 

Hope this helps! Keep me posted for further assistance.


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No

‎10-20-2022 09:27 AM

HP Recommended

Hi @Nataliep1,

 

As we did not hear from you, I'll be closing this case for now. Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.