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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Exclamation mark on my new printers display screen
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05-29-2022
10:59 AM
- last edited on
03-06-2023
09:04 AM
by
JessikaV
Hi @Wayne0071,
Welcome to the HP Support Community
I'd like to help!
I understand you are receiving te exclamation on the printer screen.
To assist better -
- Are you able to make copies using the printer?
- What's the application you are trying to print from? Have you tried printing from a different application or devices?
- Are you receiving any error messages?
Meanwhile, Try the below suggestions -
Reset the product
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Unplug the power cord from the wall outlet.
- Wait at least 60 seconds.
- Plug the power cord back into the wall outlet.
- Reconnect the power cord to the printer.
- Turn the printer on. HP recommends plugging the printer directly into a wall outlet.
Try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware
You may also refer to -Blinking Lights
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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