Extender broke off of paper tray cover and cannot be reinserted

[cem2000]

The extender portion of my paper tray cover became detached from the paper tray cover.  It does not appear that any parts are broken, and I can still insert the paper tray cover into the printer without issue.  The problem is that I cannot figure out how to reattach the extender to the paper tray cover, and so when I print, the pages fall to the ground and become out of order.  There are clearly grooves where the extender is meant to slide within the paper tray cover, but the way the plastic is assembled on the extender, there is no way to slide the extender into the grooves without breaking certain of its plastic parts.  Can you please assist?  And if I need to purchase a new paper tray cover for the printer, please direct me where to purchase that part.  

[Irfan_06]

Hi @cem2000,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that there is an issue with the printer hardware and may need replacement.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support