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HP Recommended
HP OfficeJet Pro 7720 Wide Format All-in-One Printer
Microsoft Windows 10 (64-bit)

Unable to find how to reset admin password.  Please let me know how to reset the admin password.

1 REPLY 1
HP Recommended

Hi @MikeMuk 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

You can reset the admin password on your HP OfficeJet Pro 7720 by performing a factory reset, which will restore the printer to its default settings. Here’s how:

 

Factory Reset Steps

Turn on the Printer

  • Ensure the printer is powered on and idle.

Access the Setup Menu

  • On the printer’s touchscreen, go to Setup.
  • If your printer doesn’t have a touchscreen, use the control panel buttons to navigate.

Restore Factory Defaults

  • In the Setup menu, look for Tools, Device Maintenance, or Printer Maintenance.
  • Select Restore Factory Defaults or Reset Defaults.

Confirm the Reset

  • The printer will ask for confirmation—proceed with the reset.
  • The process may take a few minutes, and the printer will restart.

Set Up the Printer Again

  • After the reset, the printer will return to its default settings.
  • You can now set a new admin password.

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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