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- HP Community
- Printers
- Printer Setup, Software & Drivers
- Fw is corrupt error

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03-12-2019 11:28 AM
A warm welcome to HP Support Community!
Power resetting the printer and then updating the printer firmware may resolve the issue.
Here is how to do it:
1) Make sure this printer is plugged into a direct wall, not a surge protector
2) Remove all of your ink cartridges from the printer and close the door
3) Remove the power cord from the back of the printer (Do no press the power button)
4) Plug the power cord back into the printer
5) Wait for the printer to turn on completely, then install the ink cartridges.
6) Download and install the latest firmware update from here.
Let me know how it goes!
Keep me posted, how it goes!
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Have a great day!
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