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HOW DO YOUSPEAK WITH A REAL PERSON
If your product is in Warranty, it is a matter of submitting a case to HP Support online.
Once the case is submitted, contact information for your region is displayed on the screen.
Contact information usually includes a phone contact and possibly other options.
HP Technical Support – Contact Information
Submit information / case online
Sign in or continue as a guest
HP Phone numbers you find on the Internet have likely been hijacked.
HP Support USA does not post public phone numbers.
Many roads lead to HP Support.
Settings > System > About > (Support) Online support > Contact an HP Agent
Open website HP World-Wide Support
Select your region and follow the prompts
USA / Canada
HP® Customer Support - USA
HP® Customer Support - UK
>>> Option - HP Support is on Facebook <<<
HP on Facebook
Warranty Check / Product Registration
Register HP Product and Registration FAQ
Warranty Check – Single or Multiple Devices
NOTE: If the single-system-check fails to find your device, use the "multiple devices" method to
check single or multiple devices.
NOTE: The online database results do not impact the actual contract.
Excerpted: If you think the warranty details of your product are incorrect, submit a dispute through the HP warranty validation website.
HP Limited Warranty Statements (General Information)
Standard Warranty, that is, the warranty included with the device, typically covers hardware as explained in the Warranty document. Optional Care Pack warranties differ by contract.
"We" are real people, too.
The methods we use to assist are limited to those offered here on the Community website.
You may ask us for help.
Provide all the relevant information, ask for help, post your question.
Community > First time here
Brilliant Post - How to Ask Your Question
Thank you for participating in our HP Community.
We are a volunteer community workforce dedicated to supporting HP technology
Click Thumbs Up to say Thank You for the help.
If the answer helped resolve your issue, Click "Accept as Solution" .
@RowKnee I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
Please look for a private message requesting additional information.
Keep in mind not to publicly post personal information (serial numbers, case details, etc...).
If you are unfamiliar with how the Community's private message capability works, you can simply click here.
If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!
Thank you for visiting the HP Support Community.
Riddle_Decipher I am an HP Employee
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