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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
giordano66
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HP 1510 series all in one

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HP 1510 series
macOS 10.15 Catalina

after install sw 10.15 the printer dosen't work, but yes scanner 

i try everything but still dosent work

hel ?

7 REPLIES 7
sandytechy20
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@giordano66

 

Welcome to the HP support community.

 

Are you getting any error messages?

Sandytechy20
I am an HP Employee

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giordano66
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yes 

waiting for printer became available 

 

tks 

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sandytechy20
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@giordano66

 

Could you elaborate more on the issue you are facing with the printer?

Meanwhile, make a copy and check if that prints fine.

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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giordano66
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Hi 

 

the printer after HP1510 upgrade to mac catalina 10.15 work copy work scanner DOSEN'T WORK PRINTER 

 

anytime i send printer paper: " waiting for printer to became avalaible"

ciao

giordano

 

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sandytechy20
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@giordano66

 

Which application are you using to print?

Did you try to print from a different application and check if that works?

Sandytechy20
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giordano66
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I am using the same way i used before 

i go to lunched type printing and then print docent work and scanner and copy yes

 

which other application i need to use ?

 

i am very tire is impossible upgrade a mac and suddenly doesn't print anymore

i will buy a epson soon

 

giordano 

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sandytechy20
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@giordano66

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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