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Ahmed_Ali90000
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Message 1 of 4
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Solved!

HP 2130 change in from 63 to 123

HP Recommended
HP DeskJet 2130
Microsoft Windows 11

i have HP DeskJet 2130 it came with default cartridge HP 63 but only HP 123 is available now. i would like to regin reset the printer. i saw many people have the same problem here so kindly if you can help reply to my message

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Echo_Lake
HP Support Agent
HP Support Agent
30,394 30,323 1,456 1,521
Message 2 of 4
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@Ahmed_Ali90000

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link

  

Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

ECHO_LAKE
I am an HP Employee

View solution in original post

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Echo_Lake
HP Support Agent
HP Support Agent
30,394 30,323 1,456 1,521
Message 2 of 4
Flag Post
HP Recommended

@Ahmed_Ali90000

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.  

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link

  

Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

ECHO_LAKE
I am an HP Employee

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DanKe2022
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Message 3 of 4
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I have a similar problem. Could you share the response as well. HP 2130 AiO ... Just bought 123 cartridges and they are still saying not compatible..

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Betty0610
HP Support Agent
HP Support Agent
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@DanKe2022

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Which country was the printer purchased in and in which country is it now?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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